Tuesday 8 April 2014

Your right to choose under the NHS

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Are you living in the UK?

 You can choose to have your medical treatment abroad and we will recover the costs from the NHS on your behalf.


A new European Union directive states that a patient living in The UK has the right to choose a service provider in the EEA (European Economic Area) and can lawfully recover the costs from the NHS. This means that any person living in the UK can seek healthcare abroad and be reimbursed.
If you are planning to receive treatment abroad, or have already received treatment abroad - you have the right to seek reimbursement for any of the following treatments:
· Emergency or necessary medical care for acute problems.
· Outpatient services such as doctor consultations, various types of diagnostics, dental care, medical care received in outpatient departments of hospitals, arthroscopic surgery, vein surgery, laser eye surgery, etc.  For more information on the NHS paid out-patient services click here .
· Inpatient health care services that require an overnight hospital stay.  In this case prior authorisation from the NHS will be required. We therefore recommend contacting us before you travel to enable us to obtain the necessary authorisation

! A refund is possible only for medical services that are medically necessary.

For further information contact us:
Telephone : 07999090728,
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Facbook/medrefundUK

Documents necessary for reimbursement.

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The EU directive states that residents of the UK have the right to receive medical treatment in the EEA and Switzerland.  If you choose to be treated abroad the NHS can reimburse the cost of treatment, up to the same amount it would cost for your treatment in an NHS clinic.
You will need
 An NHS number (the reference number you receive after registering at GP surgery)
OR
Proof of residence: for example a bank statement, lease/tenancy agreement or utility bill.
In order to be reimbursed you will also need a receipt/invoice or other proof of payment detailing you as the patient (name, personal identification number) and a letter/report from the clinician (e.g. GP/ Consultant), describing the condition / diagnosis, and confirming the medical need for the treatment.
 If this document does not specify the treatment received (i.e. marked simply as "dental care" or "medical services") you will need a report/statement or other document with more detailed information about the services received and a breakdown of costs along with a letter from the care provider (Doctor, or any other person that is authorised to sign documents in the clinic).


Documents must be in English or translated to English. We can arrange translation for you.

Services covered by NHS

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You are entitled to claim from the NHS if you receive the following three services abroad:
Urgent or emergency medical assistance. 

  1. Any medical assistance that is considered as urgent or necessary when travelling in an EEC country. For example, Mike lives in Manchester and travels to Spain through France on his summer holiday.  Unfortunately he has an accident that requires hospital treatment.  Mike receives medical treatment in France which he pays for.  On his return to the UK Mike is entitled to have his costs  reimbursed by the NHS.
  2. Out patient services or health care services, which do not require an overnight  stay in hospital. For example, Mike lives in London and has regular daily headaches.  He visits his GP and is prescribed pain relief. After several months without any improvement in his condition, Mike decides to consult a Physician in France. Tests reveal a cyst has developed near to Mike’s nasal cavity that requires surgery. Mike is entitled to reimbursement for the costs incurred from medical consultations and examinations. *
  3. Pre-planned inpatient hospital treatment.  For pre-arranged hospital treatment authorisation is required from the NHS prior to treatment. Contact us before going abroad and we will apply for authorisation on your behalf. For example, Mike decides to have surgery in France and his treatment will involve a two night stay in hospital..  He needs to obtain a permit in the UK prior to travel
* Note; there are particular restrictions for dental services.  It is possible to recover  some expenses for certain dental treatments  list of billable services  , see link ), The  amount of reimbursement depends on the UK DRG classification, which is determined by your age, place of residence, the complexity of the service and other factors.

Don’t wait in a queue – go abroad.

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If you are waiting for an operation or any other service that is available under the NHS  you can exercise your right to have your treatment abroad.  We can help you claim your expenses from the NHS.


The reorganisation of the NHS and the tightening of the Country’s purse strings has resulted in many patients being refused treatment for conditions considered non emergency. Some patients are not receiving specialist consultations while others are refused help for varicose vein problems, gastric bypass surgery and cataract operations. Patients are entitled to receive treatment under the NHS and can elect to go abroad to receive it. 

Treatments that will make you feel and look better.

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Some cosmetic treatments are not available under the NHS, but you can receive treatment in the UK  or experience a holiday abroad and receive treatment that will often cost  three times less than in the UK including the cost of flight tickets and hotel.
We can arrange treatments on your behalf abroad. The standard and quality of care given by our partner clinics are of the highest level and meet guidelines recommended by ISO and other EU and international standards.
Plastic surgery
Eye laser surgery
Dental treatment
Dental implants
Infertility treatment
Vein varicose


Gastric bypass